Privacy Policy

We collect the following categories of information:

• Account information — your name, email address, password (stored only as a secure hash), and role (business or marketer).
• Business and profile information — company details, industry, goals, and anything you add to your workspace or profile.
• Content you create — posts, campaigns, media, messages, and other materials you author or upload in DMB-One.
• Usage and device data — pages visited, features used, IP address, browser type, device identifiers, and approximate location, collected automatically to keep the product working and secure.
• Cookies and similar technologies — see our Cookie Policy for details.
• Communications — messages you send us for support, and your responses to product or transactional emails.

DMB-One lets you connect external accounts — such as Google (including YouTube, Google Analytics, and Search Console), Meta (Facebook and Instagram), LinkedIn, and X — so the platform can publish content and show analytics on your behalf. You connect these accounts through each provider’s own secure OAuth consent screen; we never see or store your password for those services.

When you connect an account, we access only the data covered by the permissions (scopes) you approve, which may include:

• Your public profile and account identifiers on that platform (e.g. page or channel name and handle).
• The pages, profiles, or channels you manage and choose to link.
• Content and posts you publish through DMB-One, and the status of those posts.
• Aggregated performance metrics and insights (reach, engagement, followers, impressions) for accounts you connect.

We use this data solely to provide the features you request — scheduling and publishing, analytics dashboards, and growth recommendations. Access tokens are stored encrypted, are used only for the connected account’s owner, and can be revoked at any time by disconnecting the account in DMB-One or in the provider’s own settings. When you disconnect, we stop accessing that platform and delete the associated tokens.

We use the information we collect to:

• Provide, operate, and improve DMB-One and its features.
• Publish content and retrieve analytics from accounts you connect, at your direction.
• Match businesses with suitable marketing experts and enable those engagements.
• Send you transactional messages, product updates, and support responses.
• Detect, prevent, and respond to fraud, abuse, and security incidents.
• Comply with our legal obligations and enforce our Terms of Service.

We do not sell your personal data. We do not use data obtained from connected platform APIs for advertising, or transfer it to data brokers or for any purpose unrelated to the features you use.

DigitalMarketingBees’ use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

In practice, this means we only request the minimum Google scopes needed for the features you enable, use Google user data solely to provide or improve those user-facing features, do not transfer or sell it, and never use it for advertising or human review except as expressly permitted by that policy.

When you connect a Facebook Page or Instagram account, our use of Meta Platform Data complies with the Meta Platform Terms and Developer Policies. We access Platform Data only to provide the publishing and analytics features you request, retain it only as long as needed for those features, never sell it, and delete it when you disconnect the account or request deletion.

You can remove DMB-One’s access at any time from your Facebook or Instagram app settings, and you can request deletion of the data we hold via our Data Deletion instructions.

For LinkedIn, X, and any other integration, we access and use data strictly in accordance with that platform’s API terms and developer policies, limited to the scopes you approve and the features you use. As with all connections, you can revoke access at any time, after which we stop accessing the platform and delete the stored tokens.

We share information only in these limited circumstances:

• Service providers (sub-processors) — trusted vendors who host our infrastructure, process payments, send email, or provide analytics, each bound by contractual confidentiality and data-protection obligations.
• Matched marketers and businesses — when you are matched, relevant profile information is shared between the two parties to enable the engagement. You control what appears in your profile.
• Legal and safety — where required by law, regulation, legal process, or to protect the rights, safety, and security of our users or the public.
• Business transfers — if we are involved in a merger, acquisition, or sale of assets, subject to this policy and applicable law.

We never sell your personal data, and we never share data from connected platform APIs except as needed to run the feature you requested.

We keep your account data for as long as your account is active. Data derived from a connected platform is retained only while that connection is active and the feature is in use. If you disconnect an account, we delete the related tokens and derived data promptly. If you close your account, we delete or anonymise your personal data within 90 days, unless we are legally required to keep certain records (for example, financial or tax records) for longer.

You can disconnect any linked account at any time from the Connections page in DMB-One, or delete your entire account from Settings. For step-by-step instructions and what gets removed, see our Data Deletion page. You may also email privacy@digitalmarketingbees.com and we will action your request.

We use essential cookies to keep you signed in and make the platform work, and, with your consent where required, analytics cookies to understand usage. You can manage your preferences at any time. Full details are in our Cookie Policy.

We use industry-standard safeguards — encryption in transit (TLS) and at rest, encrypted OAuth token storage, access controls, and continuous monitoring. No system is perfectly secure, but protecting your data is a priority. Learn more on our Security page.

DMB-One is operated from India, and your information may be processed in India and in other countries where our service providers operate. Where we transfer personal data across borders, we use appropriate safeguards (such as standard contractual clauses) as required by applicable law.

Depending on where you live — including under the EU/UK GDPR and India’s Digital Personal Data Protection Act, 2023 — you may have the right to:

• Access the personal data we hold about you and receive a copy in a portable format.
• Correct inaccurate or incomplete data.
• Delete your data ("right to erasure"), subject to legal exceptions.
• Object to or restrict certain processing, and withdraw consent at any time.
• Nominate another person to exercise your rights in the event of death or incapacity (India DPDP).

To exercise any of these rights, email privacy@digitalmarketingbees.com. We respond within the timeframes required by law (generally within 30 days).

DMB-One is a business product and is not directed to children. We do not knowingly collect personal data from anyone under the age of 18. If you believe a minor has provided us information, contact us and we will delete it.

If we make material changes to this policy, we will notify you by email or with an in-product notice at least 14 days before they take effect. The "last updated" date above reflects the current version.

TekMagnus Software Services Private Limited operates DMB-One (DigitalMarketingBees is a product of TekMagnus). For any privacy question, data request, or complaint — including to reach our Grievance Officer under India’s DPDP Act — email privacy@digitalmarketingbees.com or visit our Contact page. We aim to acknowledge every request promptly and resolve it within the statutory timeframe.